How It Works
Getting quality healthcare has never been easier. Our simple, secure process connects you with licensed providers from the comfort of your home.
Answer questions about your health history and current symptoms through our secure online platform.
A licensed healthcare provider reviews your information and creates a personalized treatment plan.
Get your treatment recommendations and, if appropriate, prescriptions sent to your preferred pharmacy.
Pick up your medication at your local pharmacy or have it delivered directly to your door.
Medical services are provided by licensed clinicians engaged through OpenLoop Health, an independent professional corporation network. Each provider is licensed in your state and qualified to treat the conditions we service.
Before your consultation begins, you'll be matched with an appropriate provider based on your needs and location. You'll see their credentials and have the ability to contact them with questions about your care.
Prescriptions, if appropriate, are issued at the discretion of the clinician and can be sent to any pharmacy you choose, including our partner pharmacies for added convenience.
Before Your Consultation
- Complete a comprehensive health questionnaire
- Provide your medical history and current medications
- Upload any relevant medical records or test results
- Review and accept our telehealth consent and policies
During Provider Review
- Your assigned provider carefully reviews all your information
- They may reach out if additional information is needed
- A personalized treatment plan is created based on your needs
- If appropriate, prescriptions are sent to your pharmacy
After Your Consultation
- Receive a detailed treatment summary
- Access your provider for follow-up questions
- Track your medication delivery
- Schedule follow-up consultations as needed
Some services, such as HIV PrEP, require laboratory testing before treatment can begin. If your selected service requires labs, we'll guide you through the process and help you find a convenient testing location or provide an at-home testing kit.
The Healthy Truth is not an emergency service. If you are experiencing a medical emergency, call 911 immediately.